Starting Services

Starting Services


If you are interested in starting services with the Center, please call one of the screening specialists at (309) 827-5351 or simply come into our office (no appointment necessary) between the hours of 9:00 a.m. and 4:00 p.m. Monday-Thursday, and 9:00 a.m. to 3:00 p.m. on Friday. Our staff will be happy to meet with you and discuss your options.

The decision to start our services is a large one and there are a lot of myths about seeking help.

Let us clarify some things:

  • It doesn’t mean you’re ‘crazy’ or weak
  • It doesn’t mean you aren’t strong enough to fix your own problems
  • It also doesn’t mean the counselor is going to ‘fix’ you, they can’t do the work for you

Part of the process requires you to share personal information that can be uncomfortable and sometimes emotionally painful. Our staff will guide you through this process teaching you coping skills to help manage uncomfortable emotions and physical responses. In general, you decide what issues to work on and how much you want to explore about yourself.